How to get help in Windows 10
If you have problems on Windows 10 and need help, you can take advantage of the built-in apps that give you solutions or connect you directly with support staff. Follow the ways below to get help in Windows 10.
Get Help in Windows 10 with the “Get Help” App
Get Help is an application available on Windows 10 that is integrated to help users solve many common problems. To use the “Get Help” app, you need to follow these steps.
- Type Get Help into the search box in the lower-left corner of the screen.
- Click the Get Help app. You will be connected to a “virtual agent”.
- Enter the problem you are having, the app will try to find you some information / Enter “talk to a human” to get direct support from the staff.
Get Help in Windows 10 with F1
This is a fairly common way to get help on Windows 10. For Chrome, pressing the F1 key will open the Google Chrome Support website. For Bing, pressing the F1 key helps you do a search for “how to get help in windows 10”. For Microsoft Office, pressing the F1 key opens the Microsoft Office support website.
However, for some other applications, this approach is not considered too useful.
Using the Built-in Troubleshooters
You can also use the built-in Troubleshooters of Windows 10 to solve problems that you encounter during use. To get help in Windows 10 with Troubleshooters do one of two ways:
Go to Settings > Update & Security > Troubleshoot.
Search for “Troubleshooting” in the Start menu > “Troubleshooting settings”.
There, you can scroll through the list and click on the relevant troubleshooter.
Get Help in Windows 10 with Microsoft Support Websites
Besides the above methods, you can also take advantage of the Microsoft support website to resolve many issues. You can ask yourself questions on forums or communities, and find similar questions and answers from others. This will help you get solutions from people who have the same problem.
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